Learn more about Microsoft 365 wizards. Contact Palo Alto Networks - Admin UI Client support team to get these values. If the web interfaces are only accessible to a restricted management network, then the issue is lowered to a CVSS Base Score of 9.6 (CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). https://sts.windows.net/7262967a-05fa-4d59-8afd-25b734eaf196/. This website uses cookies essential to its operation, for analytics, and for personalized content. The log shows that it's failing while validating the signature of SAML. This website uses cookies essential to its operation, for analytics, and for personalized content. Is the SAML setup different on Gateways to Portal/Gateway device? palo alto saml sso authentication failed for user. SAML SSO authentication failed for user \'john.doe@here.com\'. In addition to above, the Palo Alto Networks - Admin UI application expects few more attributes to be passed back in SAML response which are shown below. ", Created On04/01/21 19:06 PM - Last Modified09/28/21 02:56 AM, SSO Response Status On the Select a single sign-on method page, select SAML. Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level It is a requirement that the service should be public available. Did you find a solution? Update these values with the actual Identifier,Reply URL and Sign on URL. If you dont add entries, no users can authenticate. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. In the worst-case scenario, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). No. Reason: User is not in allowlist. Learn how to enforce session control with Microsoft Defender for Cloud Apps. This information was found in this link: Step 1 - Verify what username format is expected on the SP side. Refer to this article for configuring Authentication override cookies: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy. I've been attempting to configure SAML authentication via Okta to my Palo Alto Networks firewall AdminUI. Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. Troubleshoot Authentication Issues - Palo Alto Networks Status: Failed These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! The results you delivered are amazing! palo alto saml sso authentication failed for user Okta appears to not have documented that properly. I had not opened my garage for more than two months, and when I finally decided to completely clean it, I found out that a swarm of wasps had comfortably settled in it. Last Updated: Feb 13, 2023. Main Menu. Auto Login Global Protect by run scrip .bat? Add Duo SSO in Palo Alto console Log into the Palo Alto Management interface as an administrative user. We also use Cookie. We use SAML authentication profile. Server team says that SAML is working fine as it authenticates the user. correction de texte je n'aimerais pas tre un mari. These attributes are also pre populated but you can review them as per your requirements. You can use Microsoft My Apps. July 17, 2019, this topic does not apply to you and the SaaS Security Many popular IdPs generate self-signed IdP certificates by default and the 'Validate Identity Provider Certificate' option cannot be enabled. Reason: User is not in allowlist. 04:50 PM Click Accept as Solution to acknowledge that the answer to your question has been provided. What makes Hunting Pest Services stand out from any other pest services provider is not only the quality of the results we deliver but also our versatility. How to Configure SAML 2.0 for Palo Alto Networks - GlobalProtect - UserDocs Note: If global protect is configured on port 443, then the admin UI moves to port 4443. Select SSO as the authentication type for SaaS Security If it isn't a communication issue you'll need to start looking at packet captures and a tool like the SAML DevTools extension to see exactly what your response is and ensure that everything actually lines up. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Followed the document below but getting error: SAML SSO authentication failed for user. Expert extermination for a safe property. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. The LIVEcommunity thanks you for your participation! In this case, the customer must use the same format that was entered in the SAML NameID attribute. The button appears next to the replies on topics youve started. You can be sure that our Claremont, CA business will provide you with the quality and long-lasting results you are looking for! Click Accept as Solution to acknowledge that the answer to your question has been provided. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClizCAC. 2020-07-10 16:06:08.040 -0400 SAML SSO authentication failed for user ''. We use SAML authentication profile. Identity Provider and collect setup information provided. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. There are various browser plugins (for the PC based browsers, most probably not for the smartphone, so you need to test this from a PC). Set up SAML single sign-on authentication to use existing Configure below Azure SLO URL in the SAML Server profile on the firewall The button appears next to the replies on topics youve started. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI based on a test user called B.Simon. It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. The member who gave the solution and all future visitors to this topic will appreciate it! Prisma Access customers do not require any changes to SAML or IdP configurations. Details of all actions required before and after upgrading PAN-OS are available in https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK. By default, SaaS Security instances In the Admin Role Profile window, in the Name box, provide a name for the administrator role (for example, fwadmin). Reason: SAML web single-sign-on failed. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.-for-Palo-Alto-Networks-GlobalProtect.ht. GP SAML auth via Gateway authentication failed - reddit 1 person found this solution to be helpful. A new window will appear. The LIVEcommunity thanks you for your participation! https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP33CAG&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, 1. Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. Click Accept as Solution to acknowledge that the answer to your question has been provided. Additional steps may be required to use a certificate signed by a CA. All our insect andgopher control solutions we deliver are delivered with the help of top gradeequipment and products. This certificate can be signed by an internal enterprise CA, the CA on the PAN-OS, or a public CA. No action is required from you to create the user. No Super User to authorise my Support Portal account. To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK, CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H, https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/authentication/configure-saml-authentication, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP, Product Security Assurance and Vulnerability Disclosure Policy. Palo Alto Networks thanks Salman Khan from the Cyber Risk and Resilience Team and Cameron Duck from the Identity Services Team at Monash University for discovering and reporting this issue. Click Import at the bottom of the page. Save the SaaS Security configuration for your chosen The member who gave the solution and all future visitors to this topic will appreciate it! After hours of working on this, I finally came across your post and you have saved the day. . By continuing to browse this site, you acknowledge the use of cookies. Restarting firewalls and Panorama eliminates any unauthorized sessions on the web interface. https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. enterprise credentials to access SaaS Security. The Source Attribute value, shown above as customadmin, should be the same value as the Admin Role Profile Name, which is configured in step 9 of the the Configure Palo Alto Networks - Admin UI SSO section. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. SAML Assertion: signature is validated against IdP certificate (subject \'crt.azure_SAML_profile.shared\') for user \'john.doe@here.com, 'SAML SSO authenticated for user \'john.doe@here.com\'. Recently switched from LDAP to SAML authentication for GlobalProtect, and enabled SSO as well. e. To commit the configurations on the firewall, select Commit. The same can be said about arriving at your workplaceand finding out that it has been overrun by a variety of pests. If so, Hunting Pest Services is definitely the one for you. New Panorama VM 10.1.0 stuck in maintenance mode, GlobalProtect UI with more than 1 account, Unable to change hardware udp session offloading setting as false. the following message displays. (b) If the identity provider (IdP) certificate is a certificate authority (CA) signed certificate, then ensure that the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. This website uses cookies essential to its operation, for analytics, and for personalized content. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. Can SAML Azure be used in an authentication sequence?