For more details, read about response times for maintenance. Australia's largest privately owned housing maintenance company, we work with Public Housing and Community Housing organisations across the country. <>>> 5Counterpoint Community Services INC and South Sydney Community Aid, No. NSW Auditor General's Department. $5 billion. It is your responsibility as a tenant is to report any relevant repairs to your housing provider as soon as possible. Services and support. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. agencies), or pursuant to Section 104(b) of the Native American Housing Assistance and Self -determination Act of 1996, as amended, ( Indian housing agencies). Moving out of Member Choice Accommodation, Contractor and service provider resources, Guide to Online Services (RMS Contractors), Guide to Online Services (Real estate agents). I worked in many areas ranging from remote areas in the far north of South Australia including Oodnadatta and the Anangu Pitjantjatjara Lands, to Raukkan home of the Ngarrindjeri People on the Coorong and urban Indigenous communities in Elizabeth and . Who to contact. Report ; no. 1,500 projects. Read more about response times for maintenance. NSW Public Works staff servicing every corner of regional and rural NSW Help us improve the content on our website or tell us what is working really well. An emergency repair is defined in the Residential Tenancy Act as a: The Residential Tenancy Act does not describe non-emergency repairs and does not provide any guidelines as to when they should be completed. endstream endobj startxref A maintenance request can be made by another person on behalf of the tenant or the private owners of an adjoining property, especially when dealing with vegetation issues. Contractor. The Residential Tenancy Act 2010 requires that all emergency repairs be completed within 24 hours of your reporting them to your housing provider. Melanie Hertel . Please ring the Maintenance Line back if the problem gets worse or you have not had a response to the request in the agreed timeframe. Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Living in social housing. 2.08 ha (5.14 acres) zoned RU4 This beautiful piece of land is a high, fully fenced square block that is flood free and boast two significant street frontages (147m and 124m) and is available for . 2. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on this website. At LAHC, through the Asset Maintenance Services contract, maintenance is undertaken by local contractors who engage directly with residents and see the job through from start to finish. An additional $59.4 million was invested into an enhanced cleaning program for social housing properties between April 2020 and December 2021. Contract number. Online Maintenance Request Form. Housing Authority > Current Tenants > Tenant Toolbox > Maintenance. Print Share. Your rating will help us improve the website. 7061001. %%EOF Maintenance Officer jobs now available in Lake Munmorah NSW 2259. An emergency repair is defined in the Residential Tenancy Act as a: Burst water service For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. The Government tenders website also provides details of current tender opportunities in accordance withPremiers Memorandum 2007-01. DCJ is improving the experience of social housing tenants. The Department expects its contractors and suppliers to fulfil contractual obligations, including pricing, quality of the service or product, reliability, financial reporting or otherwise in accordance with individual . xZKoH( lIcd2,dC1T2[_$&]]|o?tjU/~SvJ\y-??vV",|Ia'BFikM&P&s_?|Yy"M*xzHzG-.tlJ,.d4=jiUpHEfWS-.?. If we accept the request, a tradesperson will contact you. Find housing services in Queensland including information to help if you are homeless, experiencing domestic and family violence or a young person looking for somewhere to live Information, support and tools for Queensland business owners and industry sectors. Particulars of the goods or services to be provided under this contract. You may be trying to access this site from a secured browser on the server. Dollar value range from $10,000 - $500,000 Prepared and assisted in negotiation of Non-Disclosure Agreements, memorandum of . The U.S. Department of Housing and Urban Development (HUD) 's Office of Fair Housing and Equal Opportunity (FHEO) acts as the chief enforcer of the FHA. This is particularly important if there is likely to be further damage if the repair is not completed quickly. of critical infrastructure projects in 2021-22. endobj No records of contacts are available for this inquiry. The smart batteries have a combined energy storage capacity of 1280 kilowatt hours (kWh). On October 21, the NSW state government eased restrictions on religious gatherings, increasing maximum attendance from 100 to 300 persons. This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . The contracts are published on the Government tender's website launch. 1 0 obj Property and Development NSW (PDNSW) Environmental Service Group (ESG) is managing this NSW Government-first initiative which is funded in partnership with the Office of Energy and Climate Change. 4 0 obj The strategies highlight outcomes and investment requirements to address accessibility and inclusion for our staff, stakeholders and customers. endobj The contracts are published on theGovernment tender's website. For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to this department/agency or its portfolio area, please go directly to the website of the relevant political party. Information for multicultural families and communities, Deliver services to children and families, Repairs, modifications and maintenance to a property, Toggle sub navigation menu for Repairs, modifications and maintenance to a property. We spend more than $1 million per day on repairing and maintaining homes. More than one-third of the NSW population lives in regionally , and thousands more spend time in the regions each year for work, study, holidays and events. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Department of Communities and Justice (DCJ) Infrastructure Strategy and Capital Investment Plans are being developed. Phone: 1800 422 322. The Housing Call Centre arranges most responsive maintenance for public housing properties. The NSW Government has also made additional investment into social housing maintenance, in response to the COVID-19 pandemic. The quality of all properties deteriorates over time as a result of normal wear and tear and because of ageing. Notley-Smith, Bruce. Trades & Services Gardening & Landscaping A newly-formed position within a premium landscape construction and maintenance company! % Home building contract $5000 to $20000 Home building contract for work over $20,000 Suitable for new homes, major alterations and additions. If you have any concerns about the condition of your property please contact your housing provider directly. Tenants are best contacting their tenancy manager of their housing provider. 3216 0 obj <>/Filter/FlateDecode/ID[<5059B1B0132BC04D89C2DD10FA8FEE9A>]/Index[3202 26]/Info 3201 0 R/Length 78/Prev 1251475/Root 3203 0 R/Size 3228/Type/XRef/W[1 2 1]>>stream For general enquiries, feedback, complaints and compliments. This submission has been developed in consultation with our . You will be asked to provide details of the damage and when it happened. Read More. The deadline for applications is February 21, 2023. Access Department of Customer Service information, Department of Customer Service Register of government contracts, Department of Customer Service Code of Ethics and Conduct, Celebrating 10 years of Australian Consumer Law. We appoint contractors to our panel via Austender through our rolling tender program. Ventia's acquisition of Broadspectrum, completed on 30 June 2020, brings together two highly complementary businesses, each with a proud heritage of providing essential infrastructure services in Australia and New Zealand. RLC has assisted a large number of public housing tenants to get repairs done through advocacy and Tribunal representation. Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors. But they also exist in commercial property, serviced apartments, retirement villages. More information. Your rating will help us improve the website. How to report maintenance and repairs You can report any of the following ways: contact your local housing maintenance officer visit your local housing office call 1800 104 076. The timeframes for this non-urgent work can be up to 12 months for completion. Expand all Property condition assessment Vacant unit maintenance Responsive maintenance Minor capital works Your housing provider will already have agreed an appropriate time frame for the completion of works. # We work with local businesses and communities, and we . All tenants are responsible for taking care of their property and reporting any maintenance needs to DCJ as soon as possible. Contract region. The Housing Authority Procurement Principles aim to ensure best practice procedures in procurement and contract management. In the interest of transparency, and for your convenience, below are dashboards of the most requested data. As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. As a central agency, our department works across government to advise on matters affecting local communities across regional NSW. AQxHV:Uz h$Ydy:gsnt%,y0);. List of Maintenance Contracts Projects in NSW - Cordell Connect projects State Australian Capital Territory Norther Territory Queensland South Australia Tasmania Victoria Western Australia Categories Retail Education Medical Entertainment Social Sports Residential Aged Care & Retired Developments Civil Engineering Military Commercial Premises Head Maintenance Contract. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. Dependent on the situation, our lift technicians will attend to urgent matters in a 30 minute to 2 hour timeframe. Department of Education. service contract; rather, it is a set of general guidelines. connection to their country and culture. Your rating will help us improve the website. hz $CIh &{ a$yAJ&M` } Housing NSW Head Office Locked Bag 4001 ASHFIELD BC NSW 1800. Please call Tom O'Sullivan - 0431 495 694 Save Property Maintenance Handyman Cadence & Co Pty Ltd 8d ago Sydney North Shore & Northern Beaches Trades & Services Maintenance & Handyperson Services Collaborative team ThattheCommitteeinquireintoandreportonthemanagementofpublichousingmaintenance contractsinNSW,withparticularreferenceto: a)Thecurrentrepairstatusandphysicalconditionofthepublichousingstockmanagedby HousingNSW; b)Thecostsofmaintenanceofthecurrentpublichousingstock,variationsinexpendituretrendsoverthepreviousfiveyearsandprojectedexpenditureforthe nextfiveyears; c)Thenatureandadministrationofmaintenancecontracts,includingprivatesector arrangements; d)MethodologiesandprocessesforensuringconsistentpublichousingmaintenancestandardsacrossNSW,includingqualityassurance,effectiveness,efficiencyand contractsupervision; e)Statutoryobligationsontenantstotakecareofpropertiesandreportmaintenanceneedsinatimelyfashion; f)Measurestomeetthespecialmaintenancerequirementsofagedanddisabledtenants; The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. If they determine repairs are needed, the work is generally undertaken between 4 hours and 20 days. The maintenance contractor will ask questions about the maintenance issue to determine the appropriate trade and action, and its priority based on the criteria of safety, security and the wellbeing of tenant. If your property is leased from a private landlord, your housing provider will notify them of any repairs that are needed. after-hours (6pm6am, MondayFriday, weekends, public holidays): call 1800 808 107. people's lives, health or safety are at risk, your account number (rental agreement number), included on letters from us, on your rental payment slip and on your account statement, your contact number for the tradesperson to call you to arrange access, details of the repairs needed, as the more we know about the problem, the easier the tradesperson can resolve it. A contractor will contact you to make an appointment for an inspection and/or repair to take place. Over 1,500 social housing properties across NSW were retrofitted with rooftop solar panels in 2021, helping social housing tenants in those. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. How can I access Department of Customer Service information? If you are having any difficulties, you should speak to your housing provider. Your rating will help us improve the website. In order to become a maintenance contractor for the Department of Communities, you are encouraged to register with and view the Tenders WA website. Works undertaken include: Here are some useful tips to help reduce moisture in your home to prevent mould growth. <> For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. Rental bonds and other help Information to help you manage your current living arrangements like Rental Bond Help, Affordable Housing and support services. Ensuring. Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. You can do a licence check online through the Fair Trading website or call 13 32 20. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. We have firm budgets for maintenance and are required to closely manage our finances to ensure LAHC remains viable and responsive to the safety and maintenance requirements of the portfolio. The contracts and tenders currently registered with respect to the Department of Customer Service are disclosed on theGovernment tender's website. Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. Rental home maintenance and repairs This page is for: Home buyer / owner Property industry Tenant Landlord / lessor Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. Since then, it has evolved into an ongoing compliance evaluation process for when the department needs to expand the capacity of the ESP list. Department of Customer Service Register of government contracts All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. On a typical day, we work with 3,000 skilled subcontractors to complete 1,000 orders. hbbd``b`- "H As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. These contractors also respond to any reported lift outages or service disruptions on an urgent basis, to minimise inconvenience to residents. Call the Maintenance Line with any maintenance requests 24 hours, 7 days, all year round. To report urgent repairs, tenants need to call the Maintenance Line (1800 422 322) and will be connected to their local maintenance contractor. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. Our priority is to provide safe, secure and habitable homes for residents and, when needed, we repair and maintain properties as quickly and cost effectively as possible. If you need any maintenance or repairs, contact the Housing Call Centre on 13 11 72. We are celebrating! The section of the manual on 'responsive maintenance' covers day-to-day maintenance and repairs that have been requested. We work closely with the property owners to ensure these properties are maintained in good repair and fit for you to live in. Home building contract for work between $5,000 and $20,000 Suitable for trade work, maintenance and repair work as well as smaller alterations or improvements likely to cost less than $20,000. Public contractsNew South Wales. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Title. All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. 14NSW Federation of Housing Associations Inc, Progress report - Land and Housing Corporation, Department of Family and Community Services - management of NSW public housing maintenance contracts, Government Response - Management of NSW Public Housing Maintenance Contracts, Report - Management of NSW Public Housing Maintenance Contracts, Answers to Further Questions - Pacific Link Housing. ;,M~MS|IH3Fr bT+o*JW5}>q rHr`C"RwR'a1 f"~ "$^u220{uMw;~w2{wu=|VhK%0c.PN,ws?f-mj;cA9,2%&le&. endobj Thats why we have compliance officers in the field every day checking the work of our contractors. . Some repairs you may wish to report will be carried out as part of these planned maintenance. Everything you need to know as a social housing tenant including rent and rebates, maintenance and repairs and your rights and responsibilities. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. DFFH sets out its policies and practices for maintenance of public housing in its Maintenance manual. The caretaker period for the NSW Election commenced on 3 March 2023. We provide the following submission and recommendations in relation to the experiences of the tenants in the inner Sydney area specifically. 3. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, 6am6pm: call the maintenance number for your nearest. Maintenance work information for DCJ Housing tenants eRepair An online service for DCJ tenants to lodge non-urgent home maintenance requests Home modification request DCJ assists eligible tenants and approved applicants to modify their home to help them live independently Maintenance and home alterations The agency and its contractors may pay to maintenance laborers and mechanics no less than the wage rate(s) indicated for the type of work they actually perform. %PDF-1.5 <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Beleaguered cleaning and catering company Spotless Group has been re-awarded a contract worth $62 million a year to maintain NSW's social housing.