User profile for user: I am now also having issues controlling media on my Apple TV from my control center on my phone . Which is what you saw when you used your old remote that has no update and it worked great. Have you ever asked, "why did my Apple TV Remote stop controlling volume?" Apple may provide or recommend responses as a possible solution based on the information Suddenly my Apple TV Siri remote doesnt work. This vegan leather bag keeps your electronics from getting lost in large luggage and safely stored to prevent damage. For quick reference: Point your remote at your Apple TV. There may be confusion between the system of each device. Tap Sounds & Haptics. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. Well, almost perfectly. We need to point IR to Soundbar to work. Refunds. Your iPhone is not able to send an IR signal. I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. Try relocating possible sources away from Apple TV to see if that helps. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Before buying another remote, try the following hacks to see if it works. . Click on Verify, and you will have successfully created an alternative to your Apple TV physical remote. The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). Turn on HDMI ARC or eARC. The Apple TV will let you know that the remote is successfully paired with it. This can be done by installing the Remote Control for Apple TV app on your Mac. The standard Apple TV remote and iPhone/Siri remotes behave the same way. Everything worked fine until a night or two ago. Any ideas? User profile for user: Everything works fine except for one small annoyance. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. Ive got the same issue. Call Failed on Your iPhone? iPad iPad Pro (6th generation) Developer Apple Inc. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. It is fully operable with exception of volume control. Apple may provide or recommend responses as a possible solution based on the information I have even changed hdmi cords and ports . The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. ask a new question. If it isnt, change it to that and try it out. The Apple TV remote volume control was working. The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. To start the conversation again, simply Apple TV Volume Stopped Working. But in the aTV settings, the only option for volume control is IR - which doesn't seem to be working. May 23, 2022 9:02 AM in response to mikereed36. 402 North B. Meech1889, User profile for user: If you still need help,contact Apple Support. Los Angeles, CA. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). Next, press and hold the Volume Down button until the progress fills up. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. New Siri Remote not controlling TV Volume (IR). I can not control volume of my apple tv with my iOS device that is my iPhone XS. Youll need a line of sight with your TV and the Apple TV remote to regulate volume, unlike the Apple TV, which uses Bluetooth and WiFi. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Aug 20, 2021 7:53 AM in response to Gregor-1138. Since Ive compiled everything I learned into this post. Hi! To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. ask a new question. May 23, 2022 10:57 AM in response to bgmeek, This is a completely different issue. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I have activated Simplink (the LG name for HDMI-CEC) on the TV via All Settings > General > Devices > HDMI Settings > SIMPLINK (HDMI-CEC) I have enabled Control TVs and Receivers" on the Apple TV via Settings > Remotes and Devices > Control TVs and Receivers. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. I bought the new Apple TV, and previously had the older Apple TV 4K. From the control centers main screen, open the Apple TV remote app on your iPhone. A forum where Apple customers help each other with their products. Then navigate to the Volume Control section. Anyone else having this problem? Thank you for posting in Apple Support Communities. This cloud-based devicemanagement software allows you to remotely configurethe devices your team uses on a daily basis (such as iPads, iPhones, Mac computers, and more), giving you the ability tosetup new equipment,addapps, manage security features, and much more. Ive tried everything instructed on Apple support pages, and whats also mentioned in this older thread - but no luck in any way All postings and use of the content on this site are subject to the. The "home theater controls" did nothing for me. All other buttons worked. Until then, the products no longer communicate effectively. Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. My Apple TV is connected to a Yamaha receiver, which connects to a Panasonic TV. Release the buttons. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . Im running the latest TVos. Select Learn New Device. Pick up the remote for your television, soundbar, or audio receiver. Street, Suite 108 All I can suggest is that you take a closer look at, and verify, all of the sometimes-elusive HDMI CEC-related settings on both the TV (LG calls it SimpLink) and the soundbar (Samsung calls it Anynet+ :-). P. priitv8 macrumors 68040. You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". The Apple TV box receives the signal through the home network, then relays that through CEC. this feature was working before the automatic update and I have no idea what to do next . Apple disclaims any and all liability for the acts, Jan 13, 2011 3,979 607 Estonia. I setup the new tv box and decided to setup manually to avoid any issues with settings. Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . Restart your Siri Remote or Apple TV Remote. The TV is a 'Cello', which is a budget brand. Looks like no ones replied in a while. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. Verify how the Apple TV remote controls volume, as specified in Settings. 1-800-MY-APPLE, or, Sales and I have HDMI CEC turned on in the TV settings. Aug 22, 2020 11:54 AM in response to greatvovan. You can either order directly from Apple, or you can order from a third party. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls won't work. given that this post is from 12-23-2019, I don't think that tvOS 15.4 is to blame. Restart your Apple TV Remote. Why not? ask a new question. Follow the onscreen steps to program your Siri Remote or Apple TV Remote to control volume for your television or receiver. As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. Volume control on 4K Apple TV not working. The ONLY thing that doesnt want to work is decreasing volume. Thank you for allowing us to support you. The volume control buttons on your Apple TV remote may sometimes refuse to function. You will have to select Learn New Device from the drop-down menu. Use Apple TV remote. Apple TV 4K remote unable to control display volume. Hi Ap2837, Thank you for participating in the Apple Support Communities. Refunds. I simply restarted the Apple TV remote. Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. Also, have you tried connecting the ATV4K to an HDMI input on the Q950a rather than the TV? The on/off features of the Apple TV remote to control the TV do work. Follow the next steps and try again. The other functions are tied to the Apple TV. I installed the device successfully and everything was running beautifully. In the 'Audio Mode' option, change the setting from Auto to '16 bit'. Aug 22, 2020 11:17 AM in response to greatvovan. These updated too me close to an hour (I had to reconfigure all my past settings on my tv). Then, go to Volume Control. Including power cycling everything. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Me setup is Apple TV > marantz AVR > Vizio tv. But cannot control the volume using my Apple TV remote nor the remote on my phone . Can this be fixed? Step 2: When the Apple TV light starts flashing, release the buttons and check the 'Connection Lost . the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. To begin, connect your Apple TV to your Television through HDMI. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Looks like no ones replied in a while. anyhoo, after about 20 minutes, the volume control on the apple tv will suddenly start to work, and the general remote will function normally as well.