Nin Nin Game did not ship my order within the 2-4 business day period they advertise on their website, and after waiting over a week I contacted them to ask when it would ship. Quite frankly, there is no need to work with such scammers, inventory of japanese figure is now easy to find in the US, and in Japan, stores likes Mandarake or Jungle are now easy to work with. Don’t waiste your money on those french scammers. (Edit: they ignore that you withdraw from the contract.) A sub-par experience I will not repeat again, and nor should you.UPDATE (1/18): CS just answered my messages and supposedly my order will ship out tomorrow. Nin-nin-game.com Voucher, Great Savings. Our algorithm gave the review of nin-nin-game.com this score. I ordered multiple things from Nin-Nin-Game now.Multiple boxes (displays) of fire Emblem Cipher Cards.Okami for the nintendo switch (cartridge asian version)and except for ONE order that i am waiting about more than 4 weeks now, everything was as ordered.Some extras with the FE Cipher Displays (keychain, metal badge) which was nice extra.But the items that "should be" in stock mostly aren't... Up until recently, I have never had any bad experiences with Nin Nin Game. Then here I am again, after make payment for the shipping fees same day I received the shipping invoice (6th Jan 2021) to this day (17th of Jan 2021) I got nothing. nin-nin-game and nippon-yasan are the same, Possibly the worst customer service I've ever experienced. Nin-Nin Game is the specialist for Japanese Import of Video Games, DVD/Blu-rays, and hobby goods (figures, goodies, collector items, etc.) This wasn't the worst shopping experience I've had, so I'm going to bump up my rating to 2 stars.If they were up front with the shipping times and actually answered my messages promptly (1-3 days), they would've got a better rating from me. [MAX Factory], Girls' Frontline K2 Before the Dawn Ver. Why did nin-nin-game.com get this review? Frozen 2 [Nendoroid 1441], Nendoroid Anna: Travel Costume Ver. It was apparently due to to stock issues despite them having it in stock and continuing to sell it online without warning.Given this experience I'd have to recommend avoiding them and using one of the other exporting services, Never ever po or buy any things from this scammed online store, especially using their my private warehouse service. I pre-ordered an item in April that released in 27th of May. Terrible customer serviceI paid for an item that was confirmed as being available at the end of November. Related Pages. © 2021 Trustpilot, Inc. All rights reserved. Online shopping from a great selection at Nin-Nin-Game Store. I has comfirmed the order 2 months ago but the progress is still preparation, such a bad bussiness they do. US$0.00 Games/Toys. When I purchased an item that was out-of-stock, they refunded my money back to me. To give the most up-to-date Nin-nin-game Vouchers, our dedicated editors put great effort to update the discount codes and deals every day through different channels. )I've ordered two separate figures from Nin Nin in the last 6 months and I have to say I'm very happy with my orders.Both were decently packaged and arrived safely. They have not acknowledged receiving my return despite multiple messages providing proof of delivery, with tracking in both English and Japanese.It's been 3 weeks since I was sent the wrong game. www.nin-nin-game.com They sent me the wrong game, an expensive Christmas present that cost £229.13After a week of no replies I was eventually asked to return the game back to Japan so they can exchange it for the correct item. or. This means you might avoid custom tax (which I have on all orders so far)If there was one short coming from my experiences, I would say it's dispatch time. SeHa Girl - Sega Saturn DAMAGED BOX [Nendoroid 532], EXQ Figure - Sword Art Online Memory Defrag - Yuuki [Banpresto], Nintendo Switch Pro Controller Monster Hunter Rise Special Edition [Switch], Nintendo Switch Monster Hunter Rise Special Edition [Brand new]. It’s been sitting processing ever since so I tried contacting support. www.nin-nin-game.com We have based this rating on the data we were able to collect about the site on the internet such as the country in which the website is hosted, if an SSL certificate is used and … I let nin-nin-game know, uploaded images, even spoke with the manufacturer, who have instructed me that nin-nin-game needs to get in touch with them. About Nin-nin-game. Long wait for items "in stock" but overall pretty good. About 5 days later still no email about any shipment. I will update my rating if what they said is true and all goes well in the next few days.UPDATE (1/20): My order finally shipped out today via Fedex. No answer from them at all.I already opened a PayPal dispute, but they haven’t even bothered to answer to it. 60% Upvoted. The customer service (Steven Sato) always promptly responds to my tickets and does so satisfactorily. - Chino [Azone], Love Plus Art Book Complete Box Nene [Book], GIRLS' FRONTLINE - Springfield M1903 Touka no Queen Ver. 9 DX Edition] [Flare / Square Enix], NieR: Automata - 2B (YoRHa No.2 Type B) DX Ver. In a couple of days I received a refund and went back to check their site only to see they have jacked the price of the game up to 105€! 10 hours passed and my reset email still hasn't arrived yet.Good job, Nin Nin. [APEX], Figma Female Body (Emily) with Hoodie Outfit [Figma 478], Nendoroid Jujutsu Kaisen - Satoru Gojo [Nendoroid 1528], Digimon Vital Bracelet SPECIAL yellow LIMITED EDITION [Bandai], SH Figuarts Burter & Guldo Dragon Ball Z Limited Edition [Bandai]. You are guaranteed to receive the most current and useful promotion deals and discounts be worth looking elsewhere page! Which usually will be the last time I ever do business with this increasingly shady.. 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