Include a personal/business check or money order for $24 in your mail request. Phone: (727) 847-2411 ext. Agents are available 24 hours a day, and speak both English & Spanish. In Pasco you have a 1 in 46 chance of becoming a victim of any crime. Alachua 14; Bay 19; Bradford 1; Brevard 45; Broward 91; Charlotte 18; Citrus 0; Clay 0; Collier 6; Columbia 12; Dade 0; Desoto 14; Duval 0 . The City of Pasco is located in Franklin County. Choose the amount of money you want to send, and input your payment method. First, Register or Sign In to GettingOut/GTL Misdemeanors. They are maintained and available for public request from a number of government agencies, from Federal, Florida State, and Pasco County level law enforcement agencies, including the local Police Department, the Federal Bureau of Investigation, and the Pasco County Court. BELIEVE TO BE A FAIR PROCESS FOR ALL. If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue. In a perfect world you will also have the inmate's birthdate, but if not, an estimated age will help. The mayor of Pasco, Washington is Matt Watkins. Phone: (352) 521-4489, Jack Albert Records Retention Facility To find out how to get access to a tablet for inmate read the following: 1. The FDLE will search its records and mail a certified background check upon paying the services $24 fee. Hit And Run - Leave Scene Of Crash Involve Damage To Prop, #1 Use Or Possession Of Drug Paraphernalia, Dui-Unlaw Bld Alch - Dui Alcohol Or Drugs. Privacy Policy 7530 Little Road New Port Richey , FL 34654 727-847-8199 . Pasco County courts locations and contact details are listed below: Pasco County Circuit Courts Home; Mugshots; Crime News; . They also contain many court documents, including final judgments. Jails throughout the United States are now partnering with various companies to provide and manage inmate servives for them and the inmates in their facilities. NOTE: All visits are recorded and whatever you say and do will be monitored. Mail time inside a prison facility is a happy time for inmates, and Pasco County Jail is no different. Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed. Where do you find the information for visiting an inmate, writing an inmate, receiving phone calls from an inmate, sending an inmate money or purchasing commissary for an inmate in Pasco County Central Detention Center - Land O' Lakes in Florida? By tb / March . It costs $1 to get one page of court records, while certified copies cost $2 per page. The fees are payable in cash, money order, checks, credit/debit cards. Civil Cases . County residents can access a wide variety of records, including crime data, court records, arrest records, police reports, sex offender information, and inmates information. Add your inmate to your list of contacts, West Pasco Records Retention Dade City, FL 33525 County Jail. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Pasco County. In Custody Past Arrests Robert D. Sumner Judicial Center Therefore, we have listed the Sheriffs Office for Franklin County. Dade City, FL 33523 Pasco County Central Detention Center - Land O' Lakes uses the services of several third party companies for most of these services, while some they handle internally with jail staff. There is usually a small fee if you're going to send money through the website or over the phone. At minimum you will need a first and last name. Submit the request form in-person at the: Florida Bureau of Vital Statistics To send a commissary carepack (food, snacks and goods) directly to an inmate in Pasco County Central Detention Center - Land O' Lakes follow these steps: For all information, tips and available items for shippingCommissarypackages to an inmate inPasco County Central Detention Center - Land O' Lakes check out our Commissary Instructions PageforPasco County. Yesterday Bookings. The completed application shall be hand delivered, mailed, or sent via fax to the City Clerks office during regular office hours, except during legal holidays. Third party advertisements support hosting, listing verification, updates, and site maintenance. On the other hand, members of the public can get copies of criminal court case records in Pasco County by visiting any of the addresses below: Pasco County criminal court case records cost $1 per page, while certified criminal court records cost $2 per page. These facilities also allow members of the public to make copies of court records. Phone: (727) 847-8962. For every 100,000 people, there are 6.02 daily crimes that occur in Pasco. New Port Richey, FL 34654-5555 https://pascosheriff.com/jail.html INMATE INFORMATION CHANGES QUICKLY AND THE POSTED INFORMATION MAY NOT REFLECT THE CURRENT STATE. Pasco County has a total population of 525643 and was formed in 1887. If you are certain your inmate is in Pasco County Central Detention Center - Land O' Lakes, or at the very least in Pasco County, go to this page to search for them. Pasco County criminal court records are available online via the Pasco County Clerk and Comptrollers online searchable portal. A certified copy of Pasco County death record costs $5, and additional copies cost $4. 2211, Pasco County County Courts Similarly, the Pasco County Sheriffs Office maintains an online public records center where requesters can obtain arrest records and police reports. 5 Corporals. Additional copies of marriage certificates cost $4. With this tool, you can quickly locate information about inmates and stay in contact with friends . The record bearers parents or guardians. BUSTEDNEWSPAPER.COM IS NOT A CONSUMER REPORTING AGENCY. The term is Anglo-Norman in origin and is related to the French word arrt, meaning "stop". PASCO COUNTY - A Tampa man was arrested after he was accused of sexually battering a 15-year-old girl,Read More Spring Hill Man Hit Child, 6, with Wooden Paddle, Deputies Say The child had extensive bruising, almost to the point of bleeding, Pasco deputies say. Pasco County Jail. Knowing what state the inmate is in is good; knowing which county is even better. Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account. If you need to find an inmate in another state prison system, go here. Copyright 1999 2023 GoDaddy Operating Company, LLC. Recent Arrests and/or Pre-trial Inmates in Pasco County Central Detention Center - Land O' Lakes. In contrast, the Florida Department of Health in Pasco County is responsible for all vital records in the county. If you have trouble searching for inmates, please contact Pasco County jail. Inmate ID numbers, also known as Booking numbers, Book numbers or Case numbers are found next to their name in the Pasco County Central Detention Center - Land O' Lakes Inmate Search feature of this page. Pasco is a city in Franklin County, Washington. to an inmate's accountcheck out our full, Communication and Monetary Services for Family and Friends of Inmates. Unless an offender has already been found guilty in court, they should be considered innocent. Jail records, court & arrest records, mugshots and even judicial reports. Arrest or booked:An arrest is the act of depriving a person of his or her liberty usually in relation to the purported investigation or prevention of crime and presenting (the arrestee) to a procedure as part of the criminal justice system. The Official Records system contains documents related to property, such as deeds and mortgages. Payment for civil court case records is through credit/debit cards, in-state business checks, cash, personal in-state checks, money order, and bank checks. Choose the amount of money you want to spend, and input your payment method. If they have been sentenced, you will also be able to view their release date. It will remain in our custody for 90 days, after which it will be disposed of . Information on patient's medical history. New Port Richey, FL 34654 You can send mail to inmates in Pasco County but you need follow their guidelines carefully if you want your friend or loved one to get your correspondence. 8902 Government Drive Employees and employee's aptitude for promotion, employment, or retention. Read More. . 3. To do so, head to the Instant Search page on the FDLE website. Access from your Country was disabled by the administrator. Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) GSA/218.0.456502374 Mobile/15E148 Safari/604.1. Jail Resources This correctional facility is located at: 20101 Central Boulevard CONTACT THE RESPECTIVE COUNTY CLERK OF STATE ATTORNEY'S OFFICE FOR MORE INFORMATION. Mugshot - A photograph of usually a person's head and especially face; specifically : a police photograph of a suspect's face or profile." Fax: (813) 929-2784, West Pasco Government Center (New Port Richey) JAIL Exchange is the internet's most comprehensive FREE source forCounty Jail Inmate Searches, County Jail Inmate Lookups and more. All rights reserved. How Do Inmates in Pasco County Central Detention Center - Land O' Lakes Make Phone Calls? The records contain each propertys parcel ID, physical and mailing addresses, information on property value, legal description, land details, and building information. New Port Richey, FL 34654 4 Sergeants. Phone: (352) 521-4433 Pasco is a city in Franklin County, Washington. Data on forensic behavioral health evaluation. The Pasco County Inmate Search is an online database that provides the public with access to information about inmates in custody in Pasco County. in Florida Pasco County. 8700 Citizen Drive, New Port Richey, FL, 34654. How to Send aCarepack Commissary Package Directly to an Inmate in Pasco County. New Port Richey, FL 34656 | Recently Booked | Arrest Mugshot | Jail Booking. WE HAVE OUTLINED UNDER OUR RECORD MAINTENANCE POLICY WHAT WE The information available on our website may not be 100% accurate, complete, or up to date, so do not use it as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. 800-854-2862. How to find an Inmate already convicted of a felony and sentenced in the state of Florida. The Pasco County Central Detention Center - Land O' Lakes typically maintains an average of 1500 inmates in custody on any given day, with a yearly turnover of approximately 30000 offenders, meaning that every year the jail arrests and releases that many people. PLEASE USE THE CONTACT FORM AT BLACK BOOK ONLINE TO LET US KNOW IF YOU KNOW OF AN UPDATE. It also provides the following services and applications: Accident Reports; Concealed Pistol License . Suggest Listing However you should be 100% certain that you are not wanted by any law enforcement body, otherwise this visit may be followed by your arrest. Brad's Bail Bonds (813) 995-2222 Room #212 The county of Pasco is 131.14% higher than the national average of 739.02 per 100,000 residents. If the Pasco County Central Detention Center - Land O' Lakes inmate search website is not currently online or up to date, call 800-854-2862 for assistance in locating your inmate. It is best to never discuss sensitive information regarding your inmate's pending case. Each inmate's record contains his/her full name, date of birth, address, race, IDN#, case #, document type, booking date, charges, court date, court . To send a secure email message to an inmate in Pasco County Central Detention Center - Land O' Lakes follow these steps: For all information on how toText/Email an Inmatein Pasco County Central Detention Center - Land O' Lakes check out ourSecure Messaging GuideforPasco County. As a part of the Florida Sixth Judicial Circuit, the Pasco Court system consists of two Circuit Courts and four County Courts. The Pasco County Jail is a medium-security detention center . Criminal History Services MUGSHOTS.COM NOTICE: . P.O. To search and filter the Mugshots for Pasco County, Florida simply click on the at the top of the page. You can also attach credits for your inmate to reply to your message. The Pasco County Clerk and Comptroller maintain and issue copies of all civil court case records in the county. In contrast, the FDLE, via the Bureau of Vital Statistics, maintains and issued copies of divorce records from 1927 to the present. To search for an inmate in the Pasco County Central Detention Center - Land O' Lakes, find out their criminal charges, the amount of their bond, when they can get visits or even view their mugshot, go to the official Inmate Search Jail Roster, or call the jail at 800-854-2862 for the information you are looking for. the individuals depicted have been arrested/recommited but not convicted at the time of this posting. Default is the last 30 days. 100% Confidential! Dade City, FL 33525 Pasco County Jail has 22 officers and 40 subordinate staff. Jail records, court & arrest records, mugshots and even judicial reports. Constantly updated. Certified records incur an additional $2 per document. Although rates are subject to change, they generally run about $0.21 per minute for phone calls. The Pasco Police Department has 54 full-time police officers serving a population of approximately 38,650 people. Matt Watkins, Mayor Pasco City Mayors Office City of Pasco Pasco City Hall 525 N 3rd Avenue Pasco, WA 99301 Email: watkinscouncil@pasco-wa.gov Phone: (509) 416-6696, Violent crime rate in 2017 in Pasco: 123.4; U.S. Average: 214.8 Violent crime rate in 2016 in Pasco: 126.6; U.S. Average: 216.3. During that same year, 1,377 arrests were for violent crimes like murder, rape, and robbery. Pasco County Clerk & Comptroller (Dade City) GoLookUp does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire. The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator. The Florida Sunshine Law guarantees public access to Pasco County property records. East Pasco Records Center The clerk of these courts handles different types of court cases, such as small claims, traffic, criminal, and civil court cases. Please Check Terms of Use! Booking Details name LERO, KRISTIAN THOMAS dob 1992-07-10 age 30 years old height 511 hair BRO eye HAZ weight 240 sex Male address 18215 NORMANDEAU ST, SPRING HILL,. If you are on probation or parole, or you have recently been released from the jail, it is unlikely that your visit will be allowed. Use patience and check them all. Users can obtain court records by selecting the Pasco County Clerk of Courts option. Pasco amassed 29,394 arrests over the past three years. 38053 Live Oak Avenue Pasco is a welcoming and inclusive City, where laws apply equally to all who live here, and where individuals, families . To search for an inmate in the Pasco County Central Detention Center - Land O' Lakes in Florida, use our JailExchange Inmate Search feature found on this page. .css-j2skzg{font-style:normal;font-variant:normal;font-weight:400;font-size:14px;line-height:22px;font-family:"Arial",serif;color:#2b537d;text-transform:none;font-style:normal;-webkit-text-decoration:none;text-decoration:none;}Situated on .css-u5y2kf{font-style:normal;font-variant:normal;font-weight:400;font-size:14px;line-height:22px;font-family:"Arial",serif;color:#1b395e;text-transform:none;font-style:normal;-webkit-text-decoration:underline;text-decoration:underline;word-break:break-all;}.css-u5y2kf:hover{color:#d30000;}Floridas west-central coast, Pasco County provides access to open records in compliance with the Florida Sunshine Law. Updated on February 17, 2023 SEARCH. Filters Booking Date(s) Default 1 Day Range. The Pasco County Property Appraiser is responsible for appraising all property in the county. DISCLAIMER NOTICE: INFORMATION POSTED ON THIS WEB SITE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. 9000. Payment for civil court case records is through credit/debit cards, in-state business checks, cash, personal in-state checks, money order, and bank checks. 8731 Citizens Drive Select Pasco County Central Detention Center - Land O' Lakes, Available records only go back as far as 1990, while some filings are only available from 2013 to the present. 38319 McDonald Street No guarantee of accuracy is made herein. About Us Contact Us Hence, requesters can make requests and access court records by visiting the County Clerk and Comptrollers Office in-person at any of these locations: East Pasco Records Retention Facility To search and filter the Mugshots for Pasco County, Florida simply click on the at the top of the page. New Port Richey, FL 34654 Disclaimers The information on this web site is provided to assist users in obtaining information about county jail arrests. It helps to also have the "A-number", which is the number that ICE assigned to them upon their detention, which you can use instead of attempting to type the detainee's name. The Property Appraiser's Office also maintains copies of Pasco County property records and provides access to copies. Jail Type. Property Evidence. New Port Richey, FL 34654-5555. Dade City, FL 33523-3408 The facility has an average booking of 1500 inmates daily, and 1780 in a year. Death records in Pasco County become public records after 50 years. How to take care of a warrant: Turn yourself in to the Pasco County Central Jail located at 20101 Central Blvd., Land O Lakes, Fl 34637. Individuals and entities acting on behalf of the deceased. Type in the person's name and click 'search'. Website The Pasco County Clerk and Comptroller is responsible for issuing copies of marriage licenses to county residents. County Court of Pasco County The physical address is: In some cases, there will be more than one possibility. The deceaseds siblings, children, and grandchildren (must be of legal age). Pasco County Jail Inmate Search. Mission & Vision; Court News . If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. Then use the Facility Finder to: Phone: (727) 847-8962. How to Find Someone in Pasco County Jail. Mugshot.com, known as best search engine for Arrest Records, True crime stories and Criminal Records, Official Records and booking photographs. Pasco County Arrest Records are public records that contain an individual's criminal history record which are available in Pasco County, Florida. Location: Pasco County, Florida. You can reach him by calling 352-518-5000. If you still have questions and can't find an answer on JailExchange, call 800-854-2862 for information. Circuit Court of Pasco County East Pasco Government Center (Dade City) Services for Pasco County inmates and their families and friendsinclude Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. Terms and Conditions. Messages can be up to 500 characters long, including punctuation. The facility's inmates vary from low-level offenders to those held for violent crimes, including murder, rape . Persons seeking property transfer records to research past owners of property should contact the Pasco County Clerk & Comptroller using the following details: Mailing Addresses When you call, give the staff member the name of who you are looking for and a birthdate or age if you have it. While viewing electronic and physical copies of court records is free, there is a $1 per page charge for obtaining copies of court documents. New Port Richey, FL 34654-5555. For instance, electronic copies (e-mail) costs $0.25 per page while certified copies cost $5 for the first page of each document per record and $1 for each additional page of each document of the same record. Mugshots and/or arrest records published on this website are in no way an indication of guilt and do not represent any evidence an actual crime has been committed. If you have a question, please call 727-847-5878. It also lists released federal prison inmates and the date they were released. GoLookUp does not provide consumer reports and is not a consumer reporting agency. Payment for Pasco County criminal court case records is through credit/debit card, in-state business checks, cash, personal in-state checks, money order, and bank checks. Public records can also be obtained from the City Clerks Office. Pasco Arrest Records - If you are looking for a way to find out more about someone you know then our site is worth checking out. Pasco. Jail Name. 2. Join the conversation on our social media channels. Search Pasco County, Florida arrest records by name, DOB, address, case number, and charges. To search for an inmate in the Pasco County Central Detention Center - Land O' Lakes, find out their criminal charges, the amount of their bond, when they can get visits or even view their mugshot, go to the official Inmate Search Jail Roster, or call the jail at 800-854-2862 for the . Other extra features and a sales history are also available. Indexes are available from 1975 through the current date. Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.5 Mobile/15E148 Safari/604.1. You can check out this information now by going to the:Family Infopage,Visit Inmatepage,Inmate Mailpage,Inmate Phonepage,Send Moneypage,Inmate Bailpage,Mugshotspage,Text/Email an Inmatepage,Commissarypage,Remote Visitspage, or theTablet Rentalpage. 4111 Land O'Lakes Boulevard Pasco County Jail. To receive phone calls from inmates in Pasco County, or to assist them in making phone calls to other people, follow these steps: Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. KEE JOHNNY DAVID 02/26/2023. Information gleaned from pawnbrokers records. Life events, such as birth, marriage, divorce, and death, are classified under vital records in Pasco County. The Franklin County Clerk's office charges varying fees depending on the requests. The listed property was submitted by a member of the Pasco Sheriff's Office as found and/or abandoned property under Florida State Statute 705.103 during the month of January 2023.. For more information or to claim the property, contact the Property and Evidence Section at (813) 235-6120.. 8902 Government Drive Residents can access Pasco County criminal court records online or through in-person requests. Pasco, WA 99301. Mugshots and personal details about the inmates are for informational purposes only and should never be used for any commercial use or to cause harm to them or their families. Inmates in Pasco County Central Detention Center - Land O' Lakes, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more. Pasco, Washington Jail and Mugshot Information. Address: 20101 Central Blvd, Land O Lakes, Florida 34637. There is a balance between individual privacy and the need to have records readily available for viewing. THE INFORMATION ON THIS SITE CANNOT BE USED TO MAKE DECISIONS ABOUT CONSUMER CREDIT, EMPLOYERS, INSURANCE, TENANT SCREENING, OR ANY OTHER PURPOSES THAT WOULD REQUIRE THE FAIR CREDIT REPORTING ACT COMPLIANCE. Interested persons can look up Pasco County court records via an online searchable portal. Attorney: This option allows for Attorneys of Record to see their cases. Generally, vital records in Pasco County are obtainable through mail orders, in-person, or online requests to custodian agencies. When you click next to the inmate's name or on a link, it will show you which jail or prison the inmate is housed in. So begin by learning more about how to search for an inmate in the Pasco County Central Detention Center - Land O' Lakes. Online Docket. Box 401 Juvenile Dependency. "hit" or "view": An internal web visit measurement unit. Florida State law empowers the FDLE to compile information about sex offenders registered in the states various counties into one central database. DO NOT RELY ON THIS SITE TO DETERMINE FACTUAL CRIMINAL RECORDS. Pasco County Jail & Detention - West. 1217 North Pearl Street Search for anyone in the United States! Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. Police records can be obtained from the Records Division/Section/Department of the Pasco Police Department during normal business hours. All the information you need to understand mail and email policies can be found on our. Search. A certified copy of Pasco County birth record costs $12, and additional copies cost $8. According to the Florida State Statute 119.07, not all Pasco County criminal records are excluded from public access. Phone 813-235-6000. Pasco County Jail Jack Albert Records Retention Facility. These other services come with fees that you can pay for when you pay for phone service. (These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.) The information contained in this website may be out of date, or may contain errors or omissions. You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. "Mugshot unavailable": A mugshot may or may have not been taken by authorities. Pasco County Arrest Records Find registered offenders living in Pasco Country via the Sexual Offenders and Predators Search tool provided by FDLE. When searching for elusive records, requesters may consider expanding the search using, 7530 Little Rd, New Port Richey, FL 34654, 8700 Citizens Dr, New Port Richey, FL 34654, Florida Department of Law Enforcement (FDLE), Florida Criminal History Information Request Form, Sexual Offenders and Predators Search tool, Florida Department of Health in Pasco County. Aggravated assault was the most prevalent violent crime with 1,239 cases followed by 263 robberies, 250 rapes, and nine murders. Send a written request detailing the following details about the record bearer and requester - record bearer (full name of both spouses before marriage, date of birth, and place of marriage), and requester's (full name, phone number, mailing address, signature, and the relationship with the record bearer). Information on recent arrests is available at 1-800-854-2862. At the bottom of your message there is a 'character countdown' feature. It is a medium-maximum security prison. Pasco County Jail & Detention. They are held in detention centers approved by Immigration Custody and Enforcement until their hearing or date they are deported back to their home country. Its Division of Criminal Justice Information Services collates criminal history information from different local law enforcement agencies into a central database. In that year, the county recorded a total of 10,275 crimes. To send commissary money to an inmate in Pasco County Central Detention Center - Land O' Lakes follow these steps: For all information on how toSend Money to an inmate's accountcheck out our full money and commissary guide forPasco County Central Detention Center - Land O' Lakes. The number of total year over year crimes in Pasco has decreased by 6%. . Interested persons can look up Pasco County court records via an online searchable portal. Hence, requesters may get copies of marriage records via mail-in requests or in-person requests. BLOG; CATEGORIES. Interested persons may further search recent sales or conduct a personal property records search. Jacksonville, FL 32202. OWNED OR OPERATED BY ANY STATE GOVERNMENT AGENCY. Phone: (727) 847-8151 . Small . Choose the inmate and the products you want shipped to them, and input your payment method. P.O. Matt Watkins can be contacted at (509) 416-6696 and by email at watkinscouncil@pasco-wa.gov. Mugshots and Criminal Records. During 2017, Pasco's arrest rate was 1,708.15 per 100,000 residents. If you can't find the inmate or their ID number, call the jail at 800-854-2862 for this information. Description: 6-11-2020 REMOVED FROM SERVICE OR OTHERWISE UNAVAILABLE. To Bail out or Post Bond for an Inmate in Pasco County Central Detention Center - Land O' Lakes follow these steps: For complete Instructions on How to Bail or Bond an Inmate in Pasco County Central Detention Center - Land O' Lakes, check out ourInmate Bailpage. Pasco, Washington Police Station Information. A Wesley Chapel Bail Bonds (813) 973-4444. You can also send your Pasco County inmate photos and videos. Dade City, FL 33526. Jail records, court & arrest records, mugshots and even judicial reports . ```bash # install dependencies $ npm install. The Pasco County Sherifff, is the head law enforcement officer in the county. 727-847-5878. 14236 6th Street The Pasco County Central Detention Center - Land O' Lakes is open 24 hours a day, however if you want to visit the facility for any reason, you should always call 800-854-2862 ahead of time to find out the best time to get your problem resolved.