In addition, the street noise is terrible from that room. But in terms of finding a good nexus between price and value, I do believe this hotel scores well. Oh, what is it with me and research? The Hyatt Centric Waikiki Beach is located about a 5-minute walk from the beach, and about 2 blocks to the nearest access point. So my experience or my expectation could be far different for those who are visiting for the first time. Just spent 7 nights at Hyatt Centric Waikiki. Hyatt brands its Hyatt Centric brand as a hip, modern-style hotel with upscale amenities, rooms, and experiences, though this particular Hyatt does fall a little bit short of that marketing. TO THE POINT: The brand-new Hyatt Centric is a welcome addition to Waikiki, but some downsides make it an imperfect option for your next Hawaii vacation. Pool is only a few feet deep, and not meant for swimming. Aloha Capepat, Mahalo for sharing your review. Great experience. Otherwise, valet parking for non-Globalist is $45. Breakfast perks for Globalists have not returned. We like venturing away from the hustle and bustle of Waikiki. Good finds: a food market within a short walk and a hidden souvenir kiosk village in the alleys behind the hotel. Employees service was soo good . Aloha 198carie, Mahalo for sharing your review! I recently spent a weekend at the @ventanabigsur. Does Hyatt Centric Waikiki Beach offer any business services? Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Shame on the hotel for not giving Lauren more support. Once we got to our floor, as we walked out, it truly felt that the hotel needed a facelift. How we paid for this room: We used 12K points per night. I had to place the butter next to my hot cup of coffee to melt the butter. Aloha K7902TFrichardn, Mahalo for sharing your kind review! The Regency Club is exclusively for the comfort and convenience of Regency Club Level guests, accessible by private key access only for guests booking Club Level accommodations, guests with Hyatt Globalist Status or Hyatt Explorist members using a club lounge upgrade award. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. 2023 Upgraded Points, LLC. What food & drink options are available at Hyatt Centric Waikiki Beach? Ask zhu y about Hyatt Centric Waikiki Beach, We compared the lowest prices from 12 websites, We compared the lowest prices from 13 websites, Hyatt Regency Waikiki Beach Resort And Spa, We compared the lowest prices from 11 websites, Hilton Hawaiian Village Waikiki Beach Resort, We compared the lowest prices from 14 websites, Save Up To 30% On Ocean Views + $25 Daily Resort Credit. Because I had breakfast included with my status and the hotel wasnt able to honor this I was provided with 500 World of Hyatt points per night in compensation. Im so glad we decided to stay here over the regency. Tripadvisor performs checks on reviews. You can also use a Category 1-4 certificate from your World of Hyatt card. Room was so clean and awesome view . Both times, while waiting for our car in the seats by the valet, with our kids, we have had Starbucks employees smoking and taking their breaks on the benches. Review collected in partnership with Hyatt Hotels, There are more places to choose from in the, Frequently Asked Questions about Hyatt Centric Waikiki Beach. .milestone-widget { As a Hyatt Globalist, this perk was a huge miss. Not gonna lie. They might like the idea of hanging around Waikiki more. We hope to welcome you back for an improved stay in the future. Tried various bays & Pearl Harbor visit Rented a car for a day to tour the island- Beautiful, Aloha Royay338, Mahalo for sharing your review! more. Beach towels, chairs, umbrella. Email needed if you'd like comment updates. We are so happy to hear you enjoyed your time spent with us including out accommodating front desk staff, our central Waikiki location, and your guest room. I appreciated the power plugs and USB ports built into the nightstand. Due to COVID-19, when entering the ground floor of the lobby on your arrival, you are asked to call the front desk so that they can let you up to the check-in area. Aloha AlyssaV87, Mahalo for sharing your review! The environment was relatively peaceful compared to the larger resorts right along the beach and the hotel always smelled great! Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. The more nights you actually stay at a Hyatt property, the . The hotel is just a few minutes away from the nearest beach. I know with globalist and paying with points, that I get free parking and lounge access at the Regency. A quick 5-hour flight from Los Angeles, and were back home, yes, Hawaii feels like home. Outdoors: The pool is nothing to write home about.reminds me of an old apartment style rectangular pool. While it didnt prevent us from sleeping, I could only imagine how loud it must be for those in the lower floors, No breakfast included, however, since were Hyatt Globalist, we had access to the Regency Club lounge on the 3rd floor with free breakfast options. We are so glad that you found the location of our property to be so convenient, and enjoyed interacting with our staff, including Nasa. Which room amenities are available at Hyatt Centric Waikiki Beach? We are so happy to hear you were able to enjoy our resort fee inclusions. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. We have picked this hotel for two separate week long trips. While the hotel does not offer any outdoor spaces in the rooms, this property can be a great value when using World of Hyatt points or certificates and is certainly a great Hyatt option on the island of Oahu. Unfortunately, there was no ocean view. Aloha ll0verice, Mahalo for sharing your kind review! At check-in, I was informed that I was "upgraded" to the room I had originally booked, a city view king suite. Location this property is not beachfront, but you could be at the nearest beach by walking 5-10 minutes. If youre visiting Hawaii, you will more than likely want to experience the fresh air and amazing views, and this hotel really doesnt provide on that front. I think I saw maybe 1 person relaxing in one of the pool chairs during my entire stay. We hope to welcome you back again soon. A few bags of chips from Costco for purchase. We had to take a ticket stub when we entered the structure, and before leaving, we had to use the ticket machine to pay for our parking fees (in our case, instead of using our credit card, we slid our parking vouchers which covered the payment amount due (at no charge to us). The location was an easy walk to the beach, shopping and nightlife. Mahalo, Hyatt Centric Waikiki Beach 'Ohana. An associate welcomed us and offered us both a glass of pineapple juice (this is an advertised perk of the $25/night resort fee, which was waived for me on account of my Globalist status). We stayed at the Hyatt Centric Waikiki for 8 nights in October 2021 . We enjoyed here 4 nights in suite. We enjoyed pool and out side fire pit as well . She was so full of energy and always had the biggest infectious smile! Heres my take. Beds were comfortable as well. However, this is still an excellent value for the price. During breakfast, they had the crispiest bacon.fresh fruits, and quite a few breakfast choices. Finally, 500 points for Globalist breakfast is terrible--only worth maybe $5 instead of what would be a $75/day benefit.More, Aloha Nashvillian, Please let us know if you would be willing to send us an email regarding your stay for more information. We got to room 710 and it was clearly not the room that is pictured on the website (bathroom in the sitting room area, which is not great when your kid is sleeping in that room, no real closet, tiny bedroom). So, not really an upgrade. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. The pool area is nice with a large hot tub and service was good . Breakfast buffet was closed due to the pandemic. Rooms also include floor-to-ceiling windows with . Review collected in partnership with Hyatt Hotels, There are more places to choose from in the, Frequently Asked Questions about Hyatt Centric Waikiki Beach. Immerse yourself in the welcoming spirit of Aloha during your stay at Hyatt Centric Waikiki Beach. Earn 5% cash back on grocery store purchases (not including Target or Walmart purchases) on up to $12,000 spent in the first year. Ill start with the cons. Added perks the hotel provides beach chairs, umbrellas, and beach towels at no extra charge. ADVERTISER DISCLOSURE: DaddyTravelsNow is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as MileValue.com This compensation may impact how and where links appear on this site. Would NOT stay here again. But due to covid they still have the lounge closed off. The World of Hyatt Loyalty Program Review, The World of Hyatt Credit Card - Full Review [2023], The Business Platinum Card from American Express. The Hyatt Centric Waikiki Beachis one of 3 Hyatt hotels located in downtown Honolulu, right near the famous Waikiki Beach. Rather than complimentary water bottles as we tend to think of the word, the hotel provided reusable water bottles with directions to drinking fountains. When we were there in July, food was not available for rooms or at bar. Are any cleaning services offered at Hyatt Centric Waikiki Beach? Mahalo, Hyatt Centric Waikiki Beach 'Ohana, Hotels near Healing Tours - MARINE EXPRESS, Hotels near Big Kahuna Motorcycle Tours and Rentals, Hotels near DanielsHawaii Private & Semi Private Tours Hawaii, Hotels near (HNL) Daniel K. Inouye Intl Airport, Hotels near Leeward Community College Pearl City, HI, Hotels near New Hope Christian College - Honolulu, HI, Hotels near University of Hawaii - West Oahu, Hotels near Institute of Clinical Acupuncture, Hotels near Hawaii Institute of Hair Design, Hotels near Atlantic International University, Hotels near University of Phoenix - Hawaii Campus. The staff speaks multiple languages, including English, Japanese, and Bosnian. My uncle enjoyed the buffet, but I ordered off the menu. And for those of us who use the mirror to shave or apply make-up, the bathroom lighting was much too dim. Loved seeing the hotel dog NASA everyday too as I was missing my doggie. This site does not include all financial companies or all available financial offers. All Rights Reserved. Room is clean, comfortable and with great view. You are also close to Ross Dress for Less and Nordstrom Rack, excellent for those who love to shop and still be on a budget. Great for the kids. Finally, 500 points for Globalist breakfast is terrible--only worth maybe $5 instead of what would be a $75/day benefit. Here, you entered into the spacious bedroom first and then into a small living room. I was just disappointed that on our two days of breakfast at the Waikiki property, pancakes were served one day (no meat choices), and french toast the next day (again, no meat choices). 213 reviews of Hyatt Centric Waikiki Beach "The hotel has been open for three weeks. We apologize for our temporary restaurant closure due to COVID-19. We found an award space that allowed us to use our FREE night award certificate good for properties up to a Category 4. Would NOT stay here again. Hyatt Centrics are described as "upper-upscale lifestyle hotels in the center of their destination." Here's how Hyatt describes the brand concept to potential developers: "Hyatt Centric hotels represent an opportunity for developers and owners to build strong loyalty in the lifestyle segment. Breakfast: Hot breakfast served and packed for you (eggs, bacon, sausage, potatoes, coffee, juice, yogurt, fruits). The Centric and Regency were both 20,000 points per night, so I instead opted to pay about $200 all-in to enjoy and review the Hyatt Regency Waikiki for the first time. She is also has drive to work hard and keep rooms spotless! All staffs were friendly and helpful when asked. Is the suite you got the suite someone would get for using a TSU? Waikiki is not my favorite place to be in Hawaii. Tip: Use the water bottle filling station at the pool, not floor 19 as instructed where the ice machine is for buckets, not bottles. Plus, up to 30,000 More Bonus Points by earning 2 Bonus Points total per $1 spent in the first 6 months from account opening on purchases that normally earn 1 Bonus Point, on up to $15,000 spent. . We are so glad to hear you enjoyed your time spent with us including the guest rooms and our front desk staff! Nearby attractions include Breakout Waikiki Escape Rooms (0.2 miles), Waikiki Sunset Cruise with Live DJ (0.1 miles), and Mai Tai Bar at Royal Hawaiian Hotel (0.2 miles). hotel its nice refresh with AC, the elevator is super fast. If Hyatt is reading this, I think this couldve been another great opportunity to capitalize on being an oceanfront property and make an oasis out of this pool area. I was directed to a vending machine for a soda. We enjoyed pool and out side fire pit as well . Island bliss: Hawaiian life offers a laid-back pace and ideal tropical climate, Refreshing rooms: Floor-to-ceiling window views, contemporary decor, and luxurious features, Adventure at every turn: Hike the Diamond Head trail, snorkel in Haunauma Bay, or surf at Kalamas Beach, Rejuvenating relaxation: A splash lounge with private cabanas, a tapas-style eatery, and a championship golf course just blocks away, The utmost convenience: Enjoy the fitness and business centers as well as several on-site shops. Guests at the Hyatt Centric Waikiki Beach receive all World of Hyatt benefits. Mahalo, Hyatt Centric Waikiki Beach 'Ohana. Taxes and fees that are shown are estimates only. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Aloha AnLK7, Mahalo for sharing your review! We had the points so we just booked using 12K points. Outdoors Right outside are cabanas, hot tub, and a walking pool not a real swimming pool, more like a place for you to lounge and get your feet wet. The perfect @flysas name tag for #Longyearben! We are glad to hear you enjoyed your guest room and our welcoming staff. We have picked this hotel for two separate week long trips. Are there opportunities to exercise at Hyatt Centric Waikiki Beach? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Beach towels, chairs, umbrella. Very clean. Some properties offer free breakfast, and others have access to a Club Lounge for Globalists where you could avail of free food and free drinks. Aloha LMW808, Mahalo for sharing your review! There were two counters for you to be assisted, and we were assisted rather quickly. For our last Hyatt visit, we moved to Hyatt Place Waikiki Beach. We are sorry to hear your stay did not meet all of your expectations. Depending on your expectations, this may be a perfect hotel for you. Mahalo, Hyatt Centric Waikiki Beach 'Ohana, Modern hotel, a few blocks from the beach. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Guests can enjoy free instant coffee and an outdoor dining area during their stay. If youre looking for a property with direct beach access, this hotel wont be for you. You might think that service would lack in a hotel of this size, but other than the somewhat chaotic check-in (during busy late morning and afternoon periods), the hotel never feels very crowded. We hope to welcome you back for another stay in the future!Mahalo, Hyatt Centric Waikiki Beach 'Ohana. If ever we return with our family, a stay at the Hyatt Place at 12,000 points per night that could easily fit 5 of us will do just fine. I frankly thought it looked underwhelming. With a location just steps from glittering beaches, island-inspired eateries, and natural wonders, you'll quickly discover what makes Hawaii such a beloved destination on the island of Oahu. Resort fee includes yoga class on Monday and Thursday. more. Please note, while our Lanai Restaurant remains closed, the Basalt restaurant, Starbucks Reserve, and Duke's Lane are all located on the ground floor of the building. Yes, guests have access to a pool and a fitness center during their stay. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. If youre staying with someone else and are an early riser, or need some privacy for a phone call, this is a perfect suite to upgrade to because of this side room. HYATT CENTRIC WAIKIKI BEACH - Updated 2023 Prices & Hotel Reviews (Oahu, Hawaii) United States Hawaii (HI) Oahu Honolulu Honolulu Hotels Hyatt Centric Waikiki Beach 1,627 reviews #19 of 94 hotels in Oahu Review Save Share 349 Seaside Ave, Honolulu, Oahu, HI 96815-2583 1 (808) 215-4234 Visit hotel website Check In / / Check Out / / She also informed me that I had been upgraded to a suite on the 18th floor. Walk score is very high, there are also several bus stations nearby. Say goodbye to parking fees.I know of some Hyatts that charge $20+ fees per day. It looked rather long which made the room even more spacious. --milestone-text-color: #333333; It was very inconvenient to go out in the rain for drinks and food. We had views of the mountain and city. At night though, while we were on the 20th floor, we could still hear loud music playing. Plus, they were served when they were warm. 2301 Kalkaua Avenue, Building C, Level 2, Honolulu, Hawaii, United States, 96815 From the creators of Island Vintage Coffee, this laid-back wine bar serves up mouth-watering bites created with farm-to-table ingredients with top-notch wine pairings. hotel its nice refresh with AC, the elevator is super fast. Bottom Line: This hotel is a Category 4 hotel costing just 15,000 points a night. For this trip, we decided to give all three Hyatt properties a try, all three properties on Oahu were all located in the world-famous Waikiki Beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unfortunately, this was one of the downfalls of this property there were no food or beverage outlets open due to COVID-19. We just got back from a weeklong getaway to Hawaii, this time we visited the island of Oahu. Hyatt centric water bottles. As such, it has the look and feel more so of an office building than a built-from-scratch hotel. }, Showing you ways to travel for less or for FREE, NOTE: This entry was originally written in November 2021 (in the height of COVID pandemic). Our rooms The free night certificate gets you a standard room but our Globalist status got us suite upgrades. We are so happy to hear you enjoyed your time spent with us including out accommodating front desk staff, our central Waikiki location, and your guest room. Review collected in partnership with Hyatt Hotels. This site does not include all credit card companies or all available credit card offers that are on the market. Mahalo, Hyatt Centric Waikiki Beach 'Ohana. My favorite hotel on Ohau is the Kahala and I dont think any Waikiki hotel compares to it. Which languages are spoken by the staff at Hyatt Centric Waikiki Beach? I was battling a horrendous head cold and after dinner we walked to Walgreens so I could purchase some medication. Aloha Alexismx03,Mahalo for your review! Chances are, we will use the hotel as a place to sleep, shower, rest. Guests can enjoy free instant coffee and an outdoor dining area during their stay. This year, coming in February and in the middle of a war, the situation was very different. The room was beautiful, guest services and staff were very pleasant and the entire property was beautiful. For more information on our advertisers, see here. We hope to welcome you back again soon! We hope to welcome you back again soon. The front desk ladies are amazing and super friendly. This property is great as there is a Starbucks Reserve (31 worldwide) right downstairs, a bunch of amazing restaurants across the street, and a small market palace that offers a great variety of food and goods for something quick. Remember, you receive 5 elite nights just by having the Hyatt Credit Card. Just a rectangular shaped pool, not huge at all. Ask nashvillian about Hyatt Centric Waikiki Beach, Amazing location, amazing property and amenities, Ask alexismx03 about Hyatt Centric Waikiki Beach, Ask PDV17 about Hyatt Centric Waikiki Beach, Ask Angela M about Hyatt Centric Waikiki Beach, Ask capepat about Hyatt Centric Waikiki Beach. If youre the type that likes to relax by the pool but not go in, this area will be great for you as there were plenty of recliner chairs and cabanas surrounding the area. Rachel at the hotel organised for me to have an early check in as I arrived at 7am after flying for 10 hours. The bathroom was rather large, featuring a toilet, a single sink, and a walk-in shower, with the controls appropriately by the door and not under the showerhead where you were likely to get wet while turning on the shower. The hotel lobby is on rhe 8th floor along with the pool, restaurant, and the workout room. Hot Tip: The garage is very tight, so if youre renting a car, consider renting a smaller car so it is easier to maneuver throughout the garage. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Had a king deluxe room and it was huge and very clean. All images credited to James Larounis unless otherwise noted. After all, the ocean is just across the street. We forgot how much we love this property. Duke's Lane Market around the corner was pretty good for breakfast. At check-in, I was informed that I was "upgraded" to the room I had originally booked, a city view king suite. Of the three Hyatt properties on Oahu, the Hyatt Centric Waikiki is the most central Hyatt property in regards to downtown Waikiki. Hyatt Centric Waikiki Beach 349 Seaside Avenue, Honolulu, Hawaii, United States, 96815 + 1 808 237 1234 515 Reviews Hotel Area Attractions Photos + Reviews Overview Photos + Reviews News + Events Map, Parking + Transportation Overview Photos + Reviews News + Events Map, Parking + Transportation News + Events Filter Awards Earn 30,000 Bonus Points after you spend $3,000 on purchases in your first 3 months from account opening. Say goodbye to resort fees - another big plus in my books.Some of the Las Vegas Hyatt properties (or casinos) have a great deal per night, but what kills it for me is the additional resort fees. In the back was a separate room with a television and sleeper sofa, which was a great area to work and have some privacy with a sliding door. Location: This is just a five-minute walk to the nearest beach. A full-service bar offers beer, wine, and cocktails. However, in my opinion, it's not really worth choosing just for that as most of Waikiki is pretty easily walkable/bikeable anyways. Claim your listing for free to respond to reviews, update your profile and much more. Waikiki is a district in Honolulu and is a highly desirable area to stay in, featuring most of the branded hotels, restaurants, and beachfront access thats iconic to Hawaii. Is the globalist breakfast no limit and you can order off the menu or get the buffet? How can the hotel charge a resort fee when (1) it isnt a resort, (2) it doesnt even have a pool big enough for more than a dozen guests, and (3) theres no spa? The other 4 we will have a car. This site does not include all credit card companies or all available credit card offers. Mahalo, Hyatt Centric Waikiki Beach 'Ohana. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It is approximately 20 minutes from the Honolulu (HNL) airport, accessible by a local bus or rideshare services. One the Best employee Malia did a lot help for us . Resort fee includes yoga class on Monday and Thursday. Its also just a block away from International Marketplace.. Please note, while our Lanai Restaurant remains closed, the Basalt restaurant, Starbucks Reserve, and Duke's Lane are all located on the ground floor of the building. No responsibility will be taken by the bank advertiser for these comments. I also thought the floral wallpaper inside the WC looked tacky. I was given a Mountain View Suite 1 King Bed for my stay. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Honestly, I prefer the breakfast here than the ones served at HR Waikiki (pancake, hard boiled egg, cheese, fruits).and no breakfast at Hyatt Centric Waikiki. Literally thats it! Why two queen beds when there were only two of us? They upped their game with award booking, unfortunately. This was done twice, on two separate trips, and it left a bad taste in our mouths. The hotel is not beachfront and is set back off of the main shopping street. Minimum spend of $500 on purchases in the first 3 months from account opening. Conveniently located right in the heart of Waikiki! Our oceanfront king room We were upgraded to a King Oceanfront Room. This site does not include all credit card companies or all available credit card offers that are on the market. Will Low-Cost Carriers Join Star Alliance? Not even grab and go! I have an upcoming stay in a few months, where I applied a tsu. Staff here are friendly and helpful. Not much to say except we were very happy with our choice to stay at he Hyatt Centric. Pool is very shallow, its meant for dipping the swim. What food & drink options are available at Hyatt Centric Waikiki Beach? See more questions & answers about this hotel from the Tripadvisor community. But who cares, most cities charges for resort fees. I remember that the hallways and Mahalo, Hyatt Centric Waikiki Beach 'Ohana, Wow where to start? What are some of the property amenities at Hyatt Centric Waikiki Beach? How we paid for this room: We decided to give this property a try even if we had to pay in cash. The rooms are sizable and the value is good. How we paid for this room: We used our free night certificates. Mahalo, Hyatt Centric Waikiki Beach 'Ohana. Mahalo, Hyatt Centric Waikiki Beach 'Ohana. Well, I took one for the team. A waived resort fee that covers reusable water bottles, Wi-Fi, beach chairs, yoga classes, cabana rentals, and GoPro rentals. Tripadvisor performs checks on reviews. So it was a no-brainer, we decided to book with Hyatt, and not just one Hyatt hotel, but we decided to stay on all three Hyatt properties in Waikiki. We look forward to welcoming you back in the future! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. COVID update: Hyatt Centric Waikiki Beach has updated their hours and services. There were no complimentary suite . Not wanting to stray far, we were both in the mood for hamburgers and enjoyed a burger and French fries downstairs at The Lanai. Lei making on Sunday. Water. Conveniently located restaurants include STRIPSTEAK Waikiki, Honolulu Cookie Company, and Poke Bar. There is no smoking within 20 feet of entrances, and when we complained to Starbucks management about this, they said they couldn't control where their employees went on breaks. But I dreaded parking our car. I also appreciate the fact that I was allowed to stay in my suite for the eighth night of my stay technically this was beyond the use of the suite upgrade certificate I had used, but the hotel was nice enough to let me stay without moving rooms. Do yourself a favor and dont arrive into HNL just before rush hour. The room featured views of the city and surrounding mountainside, which was definitely quite breathtaking, especially after the morning sunrise. Please note, our website reflects the closure of our restaurant and bar to the best of our ability. Stay here, go everywhere. Travelers: beware. Mahalo,Hyatt Centric Waikiki Beach 'Ohana. Hotel and staff were amazing. . Hot Tip: Looking for other options? Omg awesome service and beautiful Hyatt centric Waikiki Beach Hotel . Not to worry. We decided to extend our stay after our original reservation of 4 days, and the ladies at the reception desk kindly honored the original rate for our room, even though the current online price was substantially higher. The staff speaks multiple languages, including English, Japanese, and Bosnian.
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